Care and Enrichment Technician

Please make sure to attach both a resume and cover letter to complete your application.

Summary:

At the Cruelty Recovery Center (CRC) in Columbus, Ohio, a dedicated team of sheltering, veterinary and animal behavior staff work together to serve animals rescued in ASPCA national cruelty cases and disaster responses. This team works closely with the ASPCA’s National Field Response (NFR), Veterinary Forensics, Legal Advocacy & Investigations (LAI), Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams to ensure well-coordinated operations and high-quality, holistic care for animal victims of neglect, abuse and natural disasters. The CRC team also provides care for animals housed in ASPCA temporary field shelters.

Care and Enrichment Technicians play a vital role on the CRC team, ensuring animals stay enriched and their environments remain clean to support the overall safety and wellbeing of all animals in our care. The role of the Care and Enrichment Technician (CET) is to keep animal housing and exercise areas clean and disinfected with daily cleaning and spot cleaning throughout the day, clean, prepare and provide daily enrichment items to keep animals engaged and reduce stress, assist with playgroups and monitor interactions and behavior, bringing any behavioral or medical concerns to the proper point of contact. This role may also include local animal transport. One of the most critical functions of the CETs is to serve as part of a harmonious, united team of shelter operations, shelter medicine and animal behavior experts, all dedicated to collaborating with each other to provide, balanced, holistic care.

The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Responsibilities:

Direct Animal Care (80%)

Cruelty Recovery Center:

  • Provide daily care and support for the animals in the shelter, adhering to the CRC standard operating procedures and low stress handling and approach
  • Monitor and help maintain the medical and behavioral health of shelter animals; ensure adherence to nutrition, sanitation and infectious disease-prevention protocols established by the ASPCA’s Shelter Medicine Services team and the Sr. Director, Veterinary Services
  • Ensure the comfort and cleanliness of shelter animals by maintaining their environment and providing them with necessary enrichment
  • Comply with specific feeding programs related to behavioral enrichment for specific animals
  • Work to integrate volunteers into daily care, setting clear expectations, providing guidance as needed and always communicating respect and gratitude for volunteer support
  • Take inventory and stock supplies as needed
  • Drive an ASPCA vehicle to transport animals, pick up supplies and complete other tasks as needed
  • Maintain cleanliness of animal transport vehicles
  • Maintain strict confidentiality when dealing with criminal cases

Temporary Sheltering:

  • Assist with planning and arrangements for temporary sheltering operations in the field
  • Work with local communities affected by disasters, when appropriate

Enrichment (20%)

  • Follow guidelines to ensure that animal holding areas include appropriate music and/or auditory stimulation for shelter animals
  • Exercise/socialize animals as instructed and manage playgroups as directed by behavior team
  • Prepare and distribute enrichment as directed, being open to any specific needs of individual animals
  • Assist as requested and directed in behavior interventions as a “novel person”

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals


Experience:

  • Professional animal handling experience required
  • Animal shelter experience preferred
  • IS 700, 800 and ICS 100 and 200 within 60 days of hire
     

Additional information:

  • Must provide a valid Ohio driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history
  • Must have the ability to work closely with behaviorally compromised animals and feel comfortable working in an environment where euthanasia is performed on a regular basis
  • Ability and willingness to work weekend shifts and nights and holidays as scheduled
  • Ability and willingness to travel up to 15% of the time as needed (Please note, travel requirements may be modified temporarily due in part to COVID-19; this remains a requirement of the position, and we expect normal travel volume to resume as the organization resumes normal operations)

Qualifications:

Ability to observe and accurately interpret animal behavior, Ability to skillfully restrain, lift, and handle animals in stressful conditions, Cultivates a climate in which individual differences and perspectives are valued, encouraged and supported, Displays care and concern for the safety and well-being of self, animals and others, especially during stressful times, Flexible and willing to attend mandatory staff meetings and training classes that may not occur during regular work hours, Forms authentic, trusting relationships which enhance individual and team performance, Must be able to lift up to 100 lbs with support, carry up to 50 lbs with support, and have the physical capacity to bend, crawl, reach overhead, kneel and repetitively use hands to meet the physical demands of this position

  

Language:

English (Required)

Education and Work Experience:

No Degree

  

COVID Statement:
The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume and cover letter to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.