Care and Enrichment Technician

Please make sure to attach your resume to complete your application.


Launched in March 2013, the ASPCA Behavioral Rehabilitation Center at St. Hubert’s Animal Welfare Center in Madison, New Jersey, is the first and only facility dedicated to the study and rehabilitation of extremely fearful, undersocialized dogs, such as those confiscated from puppy mills and hoarding situations. In 2017, the ASPCA Behavioral Rehabilitation Center (BRC) will expand and relocate to a new permanent facility in Weaverville, North Carolina.

This key role at the BRC includes providing daily care, cleaning and enrichment for the animals in treatment at our new facility in Asheville, NC. The goal of the Rehab Center is to provide behavioral interventions for dogs who are so behaviorally compromised that they suffer from a poor quality of life and cannot be placed in a home without rehabilitation. Critical to their success at the BRC is their ability to stay healthy while in the facility. The role of the Care and Enrichment staff is to keep the dog runs and exercise areas clean and disinfected with daily cleaning and spot cleaning throughout the day, clean, prepare and provide daily enrichment items to keep dogs engaged and reduce stress, assist with playgroups and monitor interactions and behavior, assist the behavior staff with specific parts of the interventions, and learn and bring to the attention of the vet tech any concerns for illness.  This role may also include local animal transport. This position is based in Weaverville, near Asheville, NC, and will report to the Animal Care and Enrichment Manager. There will be no direct reports. 


Responsibilities will include, but are not limited to:

Direct Animal Care (80%):

  • Provide daily care and support for the dogs in treatment, adhering to the BRC standard operating procedures and low stress handling and approach.
  • Monitor and help maintain the medical and behavioral health of shelter animals; ensure adherence to nutrition, sanitation and infectious disease-prevention protocols established by the ASPCA’s Shelter Medicine Services team and BRC Veterinarian.
  • Support the behavioral growth of the dogs in treatment, in coordination with the Behavior Branch and treatment paradigms of the program.
  • Ensure the comfort and cleanliness of shelter animals.
  • Comply with specific feeding programs related to behavioral enrichment for specific animals.
  • Assist the Veterinary Support Coordinator as requested.
  • Take inventory and stock supplies as needed.    
  • Do laundry as needed.
  • Drive an ASPCA vehicle to transport animals when needed.
  • Maintain the cleanliness of the animal transport vehicles.
  • Work to integrate volunteers into daily care, setting clear expectations, providing guidance as needed and always communicating respect and gratitude for volunteer support

Enrichment/Interventions (20%):

  • Follow guidelines to ensure that animal holding areas include appropriate music and/or auditory stimulation for shelter animals.
  • Provide daily written behavioral and medical observations to inform and share across branches (teams).
  • Exercise/socialize animals as instructed and manage play groups as directed by behavior team
  • Prepare and distribute enrichment as directed; being open to specific needs based on treatment status or special needs.
  • Assist as requested and directed in behavior interventions as “novel person”.

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals

Additional Information

  • Prior animal care experience required, with at least 6 months of experience strongly preferred
  • Experience working with undersocialized dogs with extreme fear issues is strongly preferred

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.   

The target hiring range for this role is $20.75 - $22.19

For more information on our Benefit offerings, click here.  

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.


Ability to drive a vehicle; must possess a valid North Carolina driver’s license, Ability to observe and accurately interpret animal behavior, Ability to skillfully restrain, lift, and handle animals in stressful conditions, Cultivates a climate in which individual differences and perspectives are valued, encouraged and supported, Displays care and concern for the safety and well-being of self, animals and others, especially during stressful times, Flexible and willing to attend mandatory staff meetings and training classes that may not occur during regular work hours, Forms authentic, trusting relationships which enhance individual and team performance, Must be able to lift up to 100 lbs, carry up to 50 lbs, and have the physical capacity to bend, crawl, reach overhead, kneel and repetitively use hands to meet the physical demands of this position, Must be willing to work in an environment with potentially extreme temperature changes and weather conditions as well as exposure to chemical and biological hazards, such as feces and blood., Must enjoy keeping animals and kennels clean, Must provide a valid North Carolina driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history., The ability to work closely with behaviorally compromised animals and feel comfortable working in an environment where euthanasia is performed on a regular basis



English (Required)

Education and Work Experience:

High School Diploma (Required)


Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.