Community Engagement Coordinator

Please make sure to attach your resume to complete your application.


The ASPCA’s Community Engagement program works in New York City to assist pet owners who need additional support to care for their animals by addressing underlying systemic issues, such as socioeconomic distress, lack of access to resources, domestic violence, medical or mental health considerations. The Community Engagement Coordinator will work as part of a team to create relationships with key community-based organizations (e.g., human service organizations, animal welfare groups, NYPD & law enforcement agencies) and identify pet owners who would benefit from ASPCA or other services. 

The Coordinator will participate in field work including visiting clients’ homes to coordinate services, transporting animals from veterinary hospitals to the ASPCA hospital and attending community events. The Coordinator will partner with community stakeholders and support development of strategic alliances within the community to reach pet owners and increase awareness of the ASPCA’s services, with the goal of keeping more pets healthy and in their homes. 

This role is responsible for executing engagement plans that incorporates key community members feedback for successful entry of ASPCA services into communities. They will directly connect clients to services and maintain partnership engagement to facilitate better access to services.


Program Outreach & Engagement (40%)

  • Facilitate partnerships with community-based organizations, government agencies and faith-based organizations in New York City and advocate for the integration of pet-related services within existing delivery systems.
  • Participate in relevant community meetings and events that promote the ASPCA and NYPD partnership, strengthen relationships with social service partners and benefit the community.
  • Build relationships with social service agencies, law enforcement and key government agencies, to generate new cases for the department.
  • Deliver 4-6 trainings per month to community-based organizations, government agencies and law enforcement on the ASPCA’s services, animal welfare and the inclusion of animal issues in human services.
  • Work collaboratively with Senior Manager and Community Engagement team to develop strategic community outreach concepts and execute the planning, coordination and logistics for the events. 
  • Collaborate with other ASPCA departments to ensure access to services (for clients) and program goals (for ASPCA programs).

Case Management, Transportation & Field Work (40%)

  • Act as a case lead and provide case management from initiation to completion. Communicate with clients to gather historical information on their pets needs and develop intervention plans that include ASPCA services and referrals to social service agencies when needed. This position will carry 8-10 cases at a time.
  • Transport animals from CE and NYPD cases in the 5 boroughs, and occasionally transport animals to partners in the Northeast.
  • Conduct field visits and develop intervention plans for cases, including frequency of visits and action plans.
  • Provide referrals for mental health, adult protective services, substance abuse and other services as needed.
  • Participate in large scale NYPD and Community Engagement cases that require the physical removal and transport of animals. Assist with daily care (cleaning kennels and habitats, walking and feeding dogs and cats, providing enrichment, doing laundry, etc) for these animals 1-2 times per week for up to 4 weeks on a few occasions per year, with flexibility to extend in certain circumstances.

Special Projects and Professional Development (20%) 

  • Serve as the event lead on events that benefit the NYPD partnership (National Night Out, Domestic Violence Awareness, etc.) as needed.
  • Attend (minimum) one local conference/training per year to develop professional goals and promote career growth.
  • Regularly attend ASPCA Voices to cultivate presentation skills.
  • Contribute to department’s monthly newsletter by writing stories on special cases or relevant events.
  • Write the Weekly NYPD newsletter with input from the Law Enforcement Liaisons.

Exemplifies the ASPCA’s Core Values

  •  Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  •  Believes in Team – that we are stronger together
  •  Seeks to Elevate others and reimagine what is possible
  •  Focuses on Impact, specifically making change for animals


Ability to lift up to 40 lbs., stand for long periods and work outside in various conditions, Animal handling experience a plus, Computer literacy with particular proficiency in MS Word, Excel, PowerPoint. Civicore experience a plus., Fluency in English required, bilingual in Spanish strongly preferred, Must have strong interpersonal skills, Must provide a valid Driver's License upon hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driver requirements, must pass a Department of Transportation Medical Exam., Proficient in public speaking and strong written communication skills, Strong team player, as well as the ability to work independently



English (Required), Spanish

Education and Work Experience:

High School Diploma (Required)


Minimum of 2-3 years’ experience in community services, client services, social services, community organizing, advocacy or related field

COVID Statement:
The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.