Manager, Animal Transport & Fleet

Please make sure to attach your resume to complete your application.

Summary:

The ASPCA Spay/Neuter Alliance (ASNA) is the premiere training center for high-quality, high-volume companion animal sterilization. Altering 25,000 shelter, rescue, and publicly owned companion animals annually, ASNA has trained more than 6000 veterinary professionals and fourth year veterinary student externs at our campus in Asheville, NC since 2005. ASNA is proud to set the bar for the standard of care in HQHVSN and provide world-class S/N surgical instruction to veterinary professionals and students.

 

ASNA is seeking a Manager, Animal Transport & Fleet to oversee and coordinate the safe and humane transport of animals for ASNA and maintain a small fleet of transport vehicles (5-6 total). 

 

Transport includes moving animals to and from the ASNA facility and shelters and other pick-up locations, supervising the safe loading and unloading of animals in and out of the transport vehicles, securing the animals for safe transport, updating digital logs in ASNA’s patient management system, and ensuring proper paperwork is transported on return runs.  Additional duties include the identification, orientation and training of back-up drivers, as well as the safe, daily operations of the entire ASNA fleet. The Manager will also be responsible for vehicle maintenance and input into logistics, scheduling, tracking progress and creating standard operating procedures, ensuring compliance with all applicable regulations, maintaining budget, and providing support and excellent customer service to ASNA’s transport partners.  

 

This role is perfect for someone comfortable representing the ASPCA in public, who thrives in a fast-paced and constantly changing environment, and who loves driving, traveling and interacting with animal welfare partners across western North Carolina.  The individual in this role will have an exciting opportunity to directly support the ASPCA’s mission by ensuring geography is not a barrier to the provision of low cost, high quality spay/neuter services.  

 

This is a local position candidates must be based within a thirty mile/minute driving radius of Asheville, NC.  

Responsibilities:

Responsibilities will include, but are not limited to: 

Animal Transport Management (70%) 

  • Ensure safe animal transport for long and short trips to destination locations in western North Carolina 
  • Assist in ensuring all animals have received required preparation for transport
  • Execute transports including, but not limited to: partner relationships, animal readiness, documentation and proper transport, vehicle oversight, transport, animal handling, transport schedule, routes, emergency preparedness, etc. 
  • Demonstrate ownership and elevate the public perception of the ASPCA by maintaining a professional appearance, and cleanliness of vehicles and other program assets at all times.  
  • Oversee and track the purchasing of supplies and proper maintenance of program assets including vehicles and inventory
  • Adhere to and enforce safety protocols including standard operating procedures (SOPs) and protocols adopted in response to COVID  

Fleet Management Administration, Planning & Operations (20%) 

  • Serve as main contact person for assigned projects including management of inventory, vehicle maintenance, and asset logistics 
  • Ensures all fleet maintenance, cleaning and inspections are current and properly logged
  • Participate in strategic planning process and cross departmental projects as assigned  
  • Support all other department activities which will contribute to the advancement and success of the team and the ASPCA as identified by supervisor  
  • Develop and implement programmatic advancements in conjunction with leadership – virtual systems and streamlining process 
  • Assume financial accountability for an ASPCA credit card and work-related expenses 
    • Prepare monthly expense reports 
    • Maintain all receipts 
    • Understand and follow all ASPCA expense and travel policies 
  • Maintain confidentiality of all transport partner financial information, handle checks and cash payments from transport partners as needed 
  • Participate in weekly supervisor 1x1, monthly or quarterly skip-level supervisor, monthly operation’s team, bi-annual ASNA All Staff, and transport partner meetings 
  • Identify, orient, and train all back-up drivers  

Outreach & Engagement (10%) 

  • Act as a liaison between transport partners and ASNA to encourage communication and transparency  
  • Work in collaboration with the Manager, Partner Relations and Specialist, Community Cat/TNR services
  • Cross train in scheduling and administration duties performed by the Manager, Partner Relations in order to provide support as needed
  • Perform other duties as assigned by Senior Director, Operations or Manager, Animal Transport & Partner Relations

Physical Requirements: 

  • Able to work standing or sitting for 9 or more hours at a stretch, with appropriate breaks 
  • Able to lift and carry up to 50 pounds repeatedly throughout the day  
  • Able to bend and kneel repeatedly throughout the day 
  • Able to adapt to weather changes 
  • Able to skillfully and expertly operate and drive a large array of transport vehicles 

    Work Experience:

    • 1-2 years of professional driving experience (Required)
    • Experience transporting animals strongly preferred
    • General knowledge of vehicle maintenance (Required)
    • Two or more years’ experience in a veterinary clinic, veterinary hospital, and/or animal shelter or control facility (Preferred) 
       

    Qualifications: 

    • Ability to learn basic veterinary medical concepts including, but not limited to, vaccine protocols and anesthetic risks (Required) 
    • Ability to communicate basic veterinary concepts to owners and be able to repeat information relayed by a veterinarian (Required) 
    • Ability to competently operate and use a mobile phone, tablet and laptop, enter data accurately and learn basic software (patient management, Microsoft Office) systems (Required) 
    • Ability to competently plan and record maintenance work, participate in fleet management meetings, maintain and log receipts and prepare expense reports (Required)
    • Proven ability to communicate with the public in a professional, courteous manner (Required) 
    • Highly motivated, enthusiastic self-starter with a professional attitude, and ability to see, adapt to, and take ownership of the fine detail in all situations, including changing routines, schedules and protocols, work requirements, weather extremes, and traffic patterns (Required) 
    • Must be self-directed and able to work independently, in remote locations, and meet deadlines (Required)
    • A strong sense of teamwork & collaboration with staff, volunteers, and external constituents  
    • Project management skills (Preferred)  

    Exemplifies the ASPCA’s Core Values: 

    • Has Commitment and dedication to improving the lives of animals 
    • Demonstrates Ownership and feels responsible for outcomes 
    • Believes in Team – that we are stronger together 
    • Seeks to Elevate others and reimagine what is possible 
    • Focuses on Impact, specifically making change for animals 

      Driving and Schedule Requirements:

      • Must provide a valid North Carolina driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam. 

      • Must be able to work changing hours Monday through Friday, including very early morning shifts and late afternoons. 

      Qualifications:

      See above for qualifications details.

        

      Language:

      English (Required), Spanish

      Education and Work Experience:

      High School Diploma (Required)

        

      COVID Statement:
      The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

      Our EEO Policy:

      The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

      Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

      Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

      ASPCA is an Equal Opportunity Employer (M/F/D/V).

      Please don’t forget to attach your resume to complete your application.

      About Us:
      The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

      The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

      The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

      At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.