Operations Generalist, Community Medicine

Please make sure to attach your resume to complete your application.

Summary:

The ASPCA Community Medicine team provides veterinary medical solutions to reduce pet homelessness, improve welfare, and keep pets and people together. The Community Medicine Operations team supports these functions throughout the five boroughs. Reporting to the Assistant Operations Manager and Operations Manager, the Operations Generalist provides multi-functional support to the Community Medicine Operations Team, ensuring that operational needs are met in the Field Lot and Transport functions. The Operations Generalist position has the knowledge and flexibility to step in as needed to ensure continuity in programming. 

The Field Operations Generalist is responsible for daily opening and closing of the Logistics Center, preparing mobile clinic for the events by stocking, cleaning, performing basic maintenance and driving large vehicles.  Experienced Field Operations Generalists will be cross-trained and responsible for assisting the Transport Team as necessary.

This position is based at our Bronx Logistics Center, but will require flexibility to work from our Brooklyn and Queens locations on an as-needed basis. The scheduled shifts available for this role are either of the below:

  •  Tuesday – Saturday: 5:00 am – 1:00pm 
  •  Tuesday – Saturday: 12:30pm -8:30pm 

Responsibilities:

Responsibilities include but are not limited to:

Mobile Program Support (40%):

  • Receive mobile clinics and transport trucks (evening shifts) or deployment of mobile clinics and transport trucks (morning shifts) 
  • Stock mobile spay/neuter clinics with medical/non-medical supplies as requested by medical staff
  • Provide accurate and responsible oversight of petty cash, change funds and other finance protocols managed through the Field Lot
  • Track high value equipment entrusted to drivers (check out during morning shift & check in during evening shift)
  • Perform daily inspections of exterior of vehicles for damage 
  • Clean interior of vehicles
  • Perform supply runs as needed
  • Assist minor repairs and maintenance as needed
  • Receive and unload packages and deliveries 
  • Make copies of, file, and stock clinics with daily flyers / invoices / client forms, etc. 
  • Assist with record keeping and scanning of medical records 
  • Wash and dry laundry for mobile clinics
  • Support drivers maneuvering vehicles in and around garage space by spotting 
  • Communicate vehicle maintenance needs to manager
  • Drive large vehicles to various repair/maintenance vendors or clinic as needed
  • Transport MSNC portable generator, to and from locations, when needed
  • Park and maneuver mobile clinics and transport vehicles within our garage 
  • Attend all staff meetings and training classes as required 

Field Operations – Logistic Center Maintenance (30%):

  • Maintain safe, organized, and clean space 
  • Provide daily disinfection and maintenance to Logistic Center daily. This includes trash removal, sweeping, mopping and disinfection of office areas, garage, and bathrooms. 
  • Keep Close communication with Facilities managers on facility needs and repairs 
  • Perform additional duties as assigned

Transport Program (30%):

  • Provide coverage for the Transport Team when needed. 
  • Safely load and unload animals being transported.
  • Provide excellent customer service.
  • Process client payments.
  • Assisting Transport Team by providing medical-grade disinfection of vehicles, cages, carriers and traps.
  • Assist Transport Team by stocking transport trucks with carriers as per rescuer partner requests. 

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team– that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals

Additional Information:

  • This is a full-time position, and will consist of five 8 hour days per week.  The position is based at the ASPCA Community Medicine Logistic Center in Bronx, NY - but will require flexibility to work from our Brooklyn or Queens locations as needed.
  • Weekend shifts required.
  • Applicant must be flexible with scheduling and be able to work either early morning shifts or evening shifts. 

Qualifications:

Ability to lift and carry a minimum of 40 pounds, Ability to operate large vehicles, Basic computer knowledge required, Excellent communication skills, Must have a Commercial Driver’s License or the ability to obtain one within the first 6 months of hire and pass a motor vehicle check demonstrating a safe driving history. As part of the requirements of this role, must also pass a Department of Transportation Medical Exam and required Drug and Alcohol Testing, Must have strong problem solving skills, Must speak fluent English. Bilingualism (fluent in English and Spanish) preferred but not required, Strong animal care and handling skills, Strong customer service and interpersonal communication skills

  

Language:

English (Required)

Education and Work Experience:

High School Diploma (Required)

  

Minimum 3 years professional work experience required, Minimum of 1 year of animal care and handling experience preferred, Minimum of 1 year of driving experience required, large vehicle experience preferred

COVID Statement:
The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.