Senior Manager, Warehouse Operations

Please make sure to attach your resume to complete your application.


The National Field Response (NFR) team takes the ASPCA's commitment to animals to the very doorsteps where help is needed. The team travels from coast to coast responding to requests from law enforcement and animal welfare professionals with the primary goal of removing animals from crisis situations created by natural disasters, animal abuse, hoarding or neglect.

Under the leadership of the Director, Field Logistics, Fleet & Safety, the Warehouse Senior Manager will provide logistic and operational management of the National Field Response Equipment Warehouse, which houses vehicles, equipment, and response tools for the NFR deployments.  This support includes maintaining a safe, clean and organized facility in a state of readiness for emergency rapid response, development of standard operating procedures for warehouse inventory and equipment maintenance as well as ongoing inventory, re-stocking and management of daily warehouse operations and staff members. 

The person in this role will also work closely with the Manager, Fleet & Transport team to maintain vehicles and manage maintenance schedules for equipment that is used on deployment. This position will require the person in this role to work on-site from the NFR Warehouse in the St. Louis, Missouri area, and will require travel as needed during deployments to provide operational and logistic support for field operations during natural disasters and cruelty case events. 


Responsibilities will include, but are not limited to:

Warehouse Management (60%)

  • Manage current supply cache organization and recommendations for replacement/ordering
  • Oversight of any of the facility needs 
  • Clean-up of supplies post operation and restock of kits and other supplies
  • Perform regular maintenance checks on equipment (generators, pumps, gators forklift, boat motors etc.)
  • Support Operational needs by pulling needed supplies and loading equipment and preparing shipments.
  • Operate a forklift in and around the warehouse as needed. 

Field Response Support (20%)

  • Work as a Warehouse Liaison during ASPCA disaster field responses
  • Prepare situation reports, summaries, narrative statements and analyses of events, after action reports and team debriefs
  • Assume Incident Command or other leadership role(s) as assigned  
  • Deploy to field operations in needed capacity as assigned 
  • Collaborate with Field Response & Planning on after action debriefs 
  • Other duties as required

Administrative (20%)

  • Participate in ongoing training for National Field Response team members 
  • Develop and implement annual professional development plan
  • Perform functions needed in MS office suite, Workday, Inventory management
  • Develop and maintain a monthly reporting system and provide reports to managing Director
  • Operate in alignment with our Core Values of commitment, ownership, team, elevate and impact
  • Mentor newly trained staff and responders, when appropriate, and conduct workshops or give lectures to animal welfare professionals, in effort to expand knowledge of ASPCA response capabilities and field operation protocols
  • Assist in the annual updating of Standard Operating Guidelines (SOG’s) and Standard Operating Procedures (SOPs) for warehouse protocols 

Exemplifies the ASPCA’s Core Values

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together 
  • Seeks to Elevate others and reimagine what is possible 
  • Focuses on Impact, specifically making change for animals


Ability to manage multiple tasks, while meeting all deadlines, Excellent communication skills, Excellent computer and smartphone skills including proficiency in use of Outlook Mail, Excel, Word, PowerPoint, and Texting, Excellent organizational skills with strong attention to detail, Knowledge of warehouse management systems, radio repeaters, and satellite systems is desirable, Use of (GPS) Navigation Systems, Use of two way radio equipment, Working knowledge of Basic Incident Command System


Incident Command System -100 (ICS) - FEMA, Incident Command System – 200 (ICS) - FEMA, Incident Command System -700 (ICS) - FEMA, Incident Command System – 800 (ICS) - FEMA


English (Required)

Education and Work Experience:

High School Diploma (Required)


2+ years experience managing direct reports, 2+ years experience working in an operations, logistics, or warehouse environment, Experience operating a forklift in professional capacity strongly preferred, Incident Command System (ICS) and National Incident Management System (NIMS) training certification – ICS 100, 200, IS 700, 800 required, IS 300, 400 certifications preferred, Minimum 5 years professional work experience required

COVID Statement:
The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.