Veterinary Staff Manager, NYC Mobile Veterinary Services

Please make sure to attach your resume to complete your application.

Summary:

The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

The salary range for this position is $140,000-$150,000. Starting pay is for new hire offers only, and staff pay can increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience.

This position is entitled to a $20,000 signing bonus. The first $10,000 of this bonus will be paid upon hire, and the second $10,000 is to be paid 6 months after your start date.

This position will support ASPCA Mobile Clinics throughout the five boroughs of New York City, as well as the ASPCA Stationary Spay/Neuter Clinic in Glendale, NY (Queens).

Who we are:

Have you ever wondered what happens to cats and dogs whose owners are unable to afford vet care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile clinics serving NYC’s most underserved communities. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills and passion for the animals we serve.

What you’ll do:

Support new and experienced veterinarians in reaching their potential at a job they are proud of, where animal well-being, teamwork and serving the community are at the core of our work. As a member of the management team, you will deliver key CM-NYC objectives: lead a happy, high-functioning team, ensure patients receive the highest-quality care with minimal fear and stress, and deliver outstanding client experiences to maximize the ASPCA’s impact in the community. As both a player and a coach, you will work as a CM veterinarian as needed – seeing appointments, treating cats and dogs in our Primary Pet Care (PPC) program or performing high-quality, high-volume spay/neuter (HQHVSN) for shelter/rescue animals and beloved pets. 

What you’ll get:

  • Work/life balance: 40-hour work week – no overnights or on-call, paid vacation to relax, paid sick time to heal, three paid continuing education days to keep your skills sharp, ten paid holidays to observe, Plus paid personal time to celebrate what and when you like
  • Competitive salary starts at $140,000 annually
  • Fantastic benefits: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) with employer-funded contributions after one year of service, employer-paid life and long-term disability insurance, veterinary license fee reimbursement, continuing education allowance, and more
  • Room to grow: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader
  • Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on

Reporting Structure:

You will report to the Director-Mobile Veterinary Services (solid line) for all nonmedical job functions and will take direction from the Senior Medical Director (dotted line) for all duties related to veterinary medicine.

Responsibilities:

Job Responsibilities include but are not limited to:

People Leadership (35%)

  • Support a culture of respect, belonging and teamwork through regular 1:1s, recognition, supervision, developmental coaching, performance evaluation and feedback; seek counsel with People Partner as needed 
  • Oversee and monitor medicine and surgery provided at the ASPCA’s mobile clinics and Glendale SSNC according to CM’s standard operating procedures and guidelines
  • Coach veterinarians in high-quality, high-volume spay/neuter (HQHVSN) techniques and other medical protocols.  
  • Teach and train veterinarians about their role in the ASPCA’s commitment to improving access to care for all animals
  • Coach veterinarians and others to communicate effectively with clients, including difficult end-of-life conversations
  • Be a consistent and visible presence “on the floor” to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s mission
  • In coordination with your management team peers (Medical Staff and Client Operations Managers) and under the guidance of the Director of Mobile Veterinary Services (MVS), deliver cohesive messaging and address root causes of location problems and deliver corrective action plans as needed
  • Partner with the ASPCA’s Talent Acquisition Team to recruit and hire staff and per diem veterinarians; onboard and train new staff on CM medical processes and procedures
  • Mentor and train Residents, Fellows and Interns and Externs. Coach your staff to do the same

Medical (50%)

  • Provide compassionate, quality preventive and basic care to patients in underserved areas of New York City overseeing all aspects of veterinary care during a clinic day including physical examination, diagnostics, treatment recommendations and delivery, prescribing of medications and discharge information
  • Work side by side with staff veterinarians as a PPC doctor or HQHVSN surgeon treating cats and dogs
  • Perform pre-surgery physical examinations on all surgical candidates; perform approximately 25-40 high quality, high volume spay/neuter surgical procedures per spay/neuter clinic day (either on a mobile surgical unit or at Glendale SSNC) 
  • Diagnose and treat post-surgical complications of outpatient animals
  • Triage and refer cases that do not fall within the Community Medicine parameters of care as appropriate
  • Fill in as needed to cover surgery or PPC shifts
  • Support internal ASPCA departments, such as the Adoption Center, Animal Hospital, Kitten Nursery, ARC/CARE, CMS and Community Engagement, with medical consultations and support
  • Practice Fear Free animal handling to minimize fear, anxiety and stress for patients in care

Administrative (15%)

  • Schedule CM staff veterinarians and per diems for optimal coverage to keep the program running smoothly
  • Meet regularly with the Senior Medical Director and Senior Director of Operations; provide open and honest and communication and feedback when things aren’t working as they should
  • Participate in monthly CM Veterinary Medicine Rounds and Morbidity and Mortality Meetings with the Vice President of Medicine; present on interesting cases or current topics in veterinary medicine as needed
  • Support the ASPCA’s commitment to research and development to benefit animals across the country by participating in studies designed to improve access to care
  • Attend workshops or meetings as needed

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals

Additional Information:

  • This is a full-time position, approximately 8 hours a day, 5 days a week – evening or early morning work is sometimes required
  • Some Saturday shifts are required
  • Flexibility to report to different ASPCA mobile locations within the 5 boroughs of New York City 
  • This is an on-site position at one of the ASPCA’s mobile or stationary locations

    Qualifications:

    Current New York State Department of Education Veterinary License, Fluency in English required, bilingual in Spanish or other language a plus, Must have Doctor of Veterinary Medicine degree or equivalent

      

    Veterinarian License - Other

    Language:

    English (Required), Spanish

    Education and Work Experience:

    DVM (Required)

      

    Minimum one year of experience in HQHVSN, Minimum three years veterinary experience in small animal medicine and surgery, Previous people management experience strongly preferred

    COVID Statement:
    The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

    Our EEO Policy:

    The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

    Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

    Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

    ASPCA is an Equal Opportunity Employer (M/F/D/V).

    Please don’t forget to attach your resume to complete your application.

    About Us:
    The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

    The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

    The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

    At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.