Director of Nursing, Western Region

Please make sure to attach your resume to complete your application.

Summary:

Who we are:

Have you ever wondered what happens to cats and dogs whose owners cannot afford vet care for their pets? We did. The ASPCA’s Community Medicine (CM) program provides expert veterinary care to support the welfare of animals and their people at our Community Veterinary Centers (CVCs) and mobile clinics in Los Angeles, New York and Miami. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. The CM team treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills and passion for the animals we serve.

What you’ll do:

The Director of Nursing oversees the quality of nursing care and accuracy and tone in which medical information is shared with clients by all medical support staff in CM’s Western Region, , a large and complex veterinary medical program currently serving LA (city and county).  As a key member of the Regional Management Team, you will work hand-in-glove with the Medical Director and operational leadership to ensure CM programs in your region function at a high level with top-performing teams, outstanding animal care and superb client experience.  This is a fast-paced, challenging and exciting role that requires strong people leadership experience, including the ability to achieve goals through effective collaboration, change leadership and staff development.

What you’ll get: 

  • Work/life balance:  
  • three weeks of paid vacation to relax 
  • two weeks of paid sick time to heal 
  • ten paid holidays to observe
  • Plus - one week of paid personal time to celebrate when you like 
  • Industry-leading benefits: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance, public transit benefits (NYC) and more
  • Veterinary license fee reimbursement, professional insurance, continuing education time and stipend
  • Room to grow: the ASPCA offers professional development resources to help you grow as a person and a leader
  • Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on 

Responsibilities:

Responsibilities include but are not limited to:

People Leadership (50%):

  • In lockstep with your partners on the Regional Management Team (Medical Director, Sr. Director of Operations, Regional Coordinator), monitor quality and productivity of Los Angles programs through regular in-person visits, observations and assessments; support Directors in identifying root causes of problems and coach through corrective action plans as needed
  • Provide coaching and mentorship on nursing procedures, techniques, as well as SVA duties directly to staff and to Medical Managers and Assistant Managers (dotted line reports-6) through regular and direct feedback
  • Assist Medical Staff Managers and Assistant Medical Staff Managers to hire, train and develop a talented team of professionals to staff the South LA Spay/Neuter Clinic Mobile Veterinary Programs and two proposed Community Veterinary Centers. 
  • Promote strong collaborative team culture and deep employee engagement aligned with the ASPCA’s core values and in partnership with the Learning & Development and People teams.
  • Lead the medical teams through transitions and change; promote resiliency and effective adoption of new ways of working

Medical Strategy and Daily Operations (50%): 

  • Work closely with the Senior Leadership Team (SLT), Business Operations, and your peers on the Regional Management Team to inform CM’s national strategy; develop medical policies and protocols to execute at the program level
  • Work closely with the Senior Leadership Team (SLT), Business Operations, and your peers on the Regional Management Team to develop and design two Community Veterinary Centers for Los Angeles which will meet the specific needs of CM LA programming. 
  • Provide feedback on flow of patients and clients through the facility to maximize efficiency and provide creative solutions to overcome bottlenecks where they exist.
  • Oversee all aspects of nursing care for medical and surgical cases in the Western Region including, pre- and post-operative care, anesthesia monitoring, Foster/PeeWee intake, PeeWee protocols, and other nursing duties. 
  • Consult on the purchase and maintenance of clinic equipment through coordination with CVC Director, Facilities and outside vendors.
  • Oversee documentation and use of controlled drugs and spot check controlled drug logs for accuracy.  
  • Collaborate with ASPCA’s Foster and PeeWee Programs to prioritize internal veterinary needs
  • Identify gaps in CM SOPs and assist the VP of Medicine and the Medical Director in the creation of and revision of CM Standard Operating Procedures and other CM related medical materials. 
  • Cooperate and communicate regularly with the Regional Medical Director and Senior Director of Operations to achieve team goals focused on the CM’s four priorities: team, animals, clients and operational excellence
  • Collaborate with the Director of Learning and Development to create and execute an onboarding and training program for CM senior veterinary assistants and technicians; assist medical staff managers in assessing training progress and addressing gaps as needed
  • Partner with the Talent Acquisition Team to recruit nursing students from area vet tech programs; participate in campus career fairs student presentations to attract top nursing students to the ASPCA
  • Represent the ASPCA in the media and other communications.
  • Represent CM on cross-functional team projects as needed

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals

Additional Information

  • This is a full-time, exempt position based in Los Angeles reporting to a variety of program locations.  This role requires schedule flexibility as some early mornings, evenings and/or weekends will be required.
  • Occasional remote/work from home is possible up to two days per week
  • Regular travel to ASPCA locations in the Los Angeles area and other locations in the Western Region as well as to business offices in New York City.
  • Up to 25% travel may be required.

Compensation and Benefits:

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

The target hiring range for this role is $102,000 - $109,000

For more information on our benefits offerings, can be found here.

Stay Connected – Join Our Talent Community

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.

Qualifications:

Ability to lead and influence staff that do not directly report to you, Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously, Basic computer skills, including Microsoft Office., Exceptional leadership and management skills, Strong interest in animal welfare and serving underserved communities, Strong verbal and written communication skills

  

Registered Veterinary Technician - Other

Language:

English (Required)

Education and Work Experience:

Associates: Veterinary Technician (Required), Bachelors: Veterinary Technician

  

Experience and interest in providing high quality customer service is required, Minimum 2 years prior supervisory experience in an animal hospital or clinic environment preferred, Minimum 5 years experience with surgery/anesthesia as a Registered Veterinary Technician in a veterinary hospital, shelter, or mobile clinic environment

COVID Statement:
The ASPCA strives to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires, except where prohibited by applicable state or local law. The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume to complete your application.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.